Return and Exchange Policy

Return and Exchange Policy for San 17 Company

Overview:

At San 17, we strive to ensure your complete satisfaction with your purchases. If you are not satisfied with the product you selected, you can take advantage of our return and exchange policy in accordance with the terms and conditions outlined below.

Terms and Conditions:

1. 1. Duration: Products can be returned within 7 days of receipt.

1. 1. Condition of the Product: The product must be unused and in its original condition as received, including packaging and any attached accessories.

1. 1. Proof of Purchase: The original proof of purchase must be provided when requesting a refund or return.

1. 1. Exceptions: Customized or modified products based on customer requests are not eligible for refund or return.

Refund and Return Procedures:

1. 1. Notification: To initiate the return process, you must first contact our customer service to inform them of your decision.

1. 1. Evaluation: We will assess the condition of the product upon receipt to confirm its compliance with the return conditions.

1. 1. Refund: Once the return is approved, the refund will be processed using the original payment method within several business days (7 to 21 days).

Exchange:

• • In case you wish to exchange the product, this is only possible if the error is on our part. Please contact customer service to check the availability of the product you wish to exchange.

Costs:

• • The customer is responsible for return shipping costs, unless the return is due to an error on our part.

Contacting Customer Service:

• • If you have any questions about the return and exchange policy or need assistance with the return process, please contact customer service.

At San 17, we are committed to providing an exceptional shopping experience and high-quality products. We value your trust and work diligently to ensure your complete satisfaction.